Eligibility Criteria

Community Care NESB Inc. services are available to people from non-English speaking (NESB) backgrounds who meet the following criteria.

To be eligible for HACC services funded either by the Commonwealth or Tasmanian government, an older person or younger person with a disability must:

  • Live in the community
  • Have difficulty performing activities of daily living without help due to functional limitations
  • Be at risk of admission to long term residential care without assistance from Commonwealth HACC services.

The HACC programs are funded to provide a comprehensive, coordinated and integrated range of basic maintenance, support and care services that are flexible, timely and respond to the needs of clients. 

 To be eligible to receive a packaged care service you will be in need of a higher level of support than the HACC program to assist you to live independently in your home; Community Aged Care Packages (CACP) provide individually planned and coordinated packages of community aged care services for frail older people living in the community who would otherwise be eligible for low level residential care or require assistance with living with dementia.  To be eligible for a care package you need to be assessed by an Aged Care Assessment Team (ACAT) and deemed eligible. 

 CACP (Community Aged Care Package) eligibility criteria includes:

  • Be assessed by the Aged Care Assessment Team (ACAT) as having complex care needs that can only be met by a coordinated package of care services.
  • Be eligible for at least low level residential aged care
  • Prefer to remain living in the community
  • Prefer to receive a package of care
  • Be able to live at home with the assistance of such a package
  • Aged 70 years and over

Our Vision

Our vision is to provide high quality, culturally appropriate services to the frail aged, younger people living with disabilities, and their carers, from culturally and linguistically diverse backgrounds. With the provision of caring support, we advocate for and strive to empower clients thus enhancing their dignity and independence in the familiar environment of their own home.


Office Hours: 

Monday - Friday 

8.30am - 5.00pm 

(03) 6334 0990


CCNESB North Brochure [PDF 324KB].pdf

CCNESB North Interagency Referral Form [PDF 144KB].pdf


CCNESB NWC Brochure [PDF 889KB].pdf

CCNESB North West Coast Interagency Referral Form [PDF 36KB].pdf


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The Australian Government Department of Health and Ageing   Health and Community Care